Our team will make sure to create all the topics necessary to cover each touchpoint on your customer's journey.
Each topic becomes an unique URL. All you need to to do enable your customers to speak their mind directly to you is to distribute each link - no installation required!
Now that you have put the relevant URL on your packaging, in your e-mails or smses that you send to your customers - the data starts coming in. Without any effort on your side you enjoy real-time analysis on our dashboard and / or automatic reports sent to your email.
Allowing each of your customers to tell you how they feel with a swipe of their finger shows that you really mean it whan you say you care!
Put the voting hyperlink on each product or at each staff member desk.
Enjoy a system that is built from the ground-up with GDPR, law & ethical use of data in mind.
Be transparent with your customers by letting them see part of the insights per topic themselves - no more "black hole" e-mails or call center calling.
Setup once & see your customers provide you with data at each touch-point.
Turn each of your products into a sentiment sensor 📡
Monitor performance of each staff member & branch office
Data always gathered at Point of Interaction
No installation needed for you or for your customers
Change bot behavior on the fly in a minute - determine what follow-up questions to be asked on which topic tied to which sentiment
Get notified whenever there's an issue, along with the data you need to resolve it.
Catch problematic product batches / service lines & act before they result in a crisis
Let your call-center be proactive & armed with the info they need to resolve the matter
See the underperforming areas & adjust your strategy
Have an overview always at your fingertips of how your customers feel about any of your products, services or even staff members!
Hierarchical structure allows you to see at a glance the overall performance of your product / services categories
See the performance of each one of your store / front-office locations
Explore the data in-depth with a single click
brief video demo of how our FMCG clients use the net.vote system to:
be always in touch with their end customers
see sentiment reactions everytime you launch a new product or expand the product line
create your own "panel" from all your actual customers
Whether you are an online media, streamer, TV, print or even radio, see how to increase engagement & loyalty by:
Giving their audience a whole new reason to come to the site - because they can participate in each news story
Letting the media know in real-time how people react to each "hero" within their content
Letting the media company add a qualitative data layer on top of their current analytics - to know what type of people like what parts of their content, not only how many they are
Many of our clients opt to use the net.vote system also internally, and see in real-time:
Dissatisfaction amongst staff members before it has become a problem to quit over
Specific areas within the organisation where change and action is required
How their colleagues react day by day on the latest internal initiatives, company news and trainings
Literally see how the sentiment of your customers colors the map of your entire operations
See data aggregated city by city
Covers data from the entire world
Zoom in on the map to see more details
Get the benefit of enriching your existing data sets with sentiment data layer + device meta data & social media data sets. Right from your customers and always up to date!
Anonymised data that is safe to handle and fully GDPR compliant.
API access to our system allows for direct import in your own preferred dashboards & tools
Our data sets are continuously enriched by leveraging the network effect provided by having one platform that serves for rating all possible topics across industries & countries.
Always unlimited responses