your always-on focus group made of all your customers

Improve your NPS & other KPIs by letting all your customers tell you how they feel about any of your products & services with a swipe of their finger

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Screenshot of iPhone App

Say goodbye to slow, tedious research cycles in 1-2-3!

We take care of getting you the right data & analysis, so you have the time to focus on making the right strategic decisions

1. Choose topics

Our team will make sure to create all the topics necessary to cover each touchpoint on your customer's journey.

2. Invite your customers

Each topic becomes an unique URL. All you need to do enable your customers to speak their mind directly to you is to distribute each link - no installation required!

3. See how they feel

Now that you have put the relevant URL on your packaging, in your e-mails or smses that you send to your customers - the data starts coming in. Without any effort on your side you enjoy real-time analysis on our dashboard and / or automatic reports sent to your email.

Always-on

Setup once & see your customers provide you with data at each touchpoint.

  • Turn each of your products into a sentiment sensor 📡

  • Monitor performance of each staff member & branch office

  • Data always gathered at Point of Interaction

  • No installation needed for you or for your customers

  • Change bot behavior on the fly in a minute - determine what follow-up questions to be asked on which topic tied to which sentiment

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Red alert!

Get notified whenever there's an issue, along with the data you need to resolve it.

  • Catch problematic product batches / service lines & act before they result in a crisis

  • Let your call-center be proactive & armed with the info they need to resolve the matter

  • See the underperforming areas & adjust your strategy

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Building trust through transparency

Allowing each of your customers to tell you how they feel with a swipe of their finger shows that you really mean it whan you say you care!

  • Put the voting hyperlink on each product or at each staff member desk.

  • Enjoy a system that is built from the ground-up with GDPR, law & ethical use of data in mind.

  • Be transparent with your customers by letting them see part of the insights per topic themselves - no more "black hole" e-mails or call center calling.

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Want a custom pitch?

Choose who to start a conversation with

See your data per each touchpoint - direct & in real-time!

Have an overview always at your fingertips of how your customers feel about any of your products, services or even staff members!

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Screenshot of iPhone App

Have a "weather map" made of your customers' feelings

Literally see how the sentiment of your customers colors the map of your entire operations

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Get the data to train your Machine Learning models

Get the benefit of enriching your existing data sets with sentiment data layer + device meta data & social media data sets. Right from your customers and always up to date!

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Simple pricing

Simple Pricing you and your team can afford

Starting

$30 monthly
  • Monitor up to 3 topics
  • Unlimited responses
  • Basic support
Let's do it!

Business

$300 monthly
  • Monitor up to 50 topics
  • Unlimited responses
  • Premium support
This is good for us

Enterprise

tailored yearly
  • Unlimited topics
  • Unlimited responses
  • Custom features & support
Let's talk!